I have been asked to make a payment outside the platform, what should I do?

We strongly recommend that you do not make advance payments outside the platform. The safest way to book a room is to make the first payment through our secure payment system.

If you make the first payment through badi:

• You are protected against fraud or scams. 
• You can be sure that your money will be blocked on the platform until your check-in date. 
• You can report any issue with the room on the move-in day (see our Terms and Conditions), so we can investigate the case.
• Our customer service team will always be available for your needs.
• If the owner cancels your reservation last minute, you can be sure that we will refund 100% of your payment and help you find the best solution.