In the event that you find discrepancies between the room and the listing published on badi, you can take the following steps:
- Speak to your lister: this would be the best and fastest way to solve the situation and get the help you need.
- Contact our Customer Support team: if for some reason you can’t speak with your lister, you can contact us the same move-in date via email at firstname.lastname@example.org. Please make sure you include the booking ID and attach all relevant visual evidence (photos and/or videos).
Our Customer Support team will investigate and treat each case individually in order to find the best possible solution.