Our booking policy protects you against cancellations, so we have clear rules that we apply in such cases. Check them out below and make sure you understand them before confirming your booking request.
If the seeker cancels the booking:
- 15 days or more before the move-in date (as specified in the booking details), we will refund 100% of the first payment.
- Between 14 to 7 days before the move-in date, we will refund 50% of the first payment to the seeker—the other 50% will be transferred to you.
6 days or less before the move-in date, we won't refund any of the first payment to the seeker. You will receive 100% of the first payment.